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Virtual Administration

Built by allied health professionals, FOR allied health professionals. A better service at a fraction of the cost.

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Who we are

Take control of your business with our virtual assistant services.

Our service solve the three main problems of a clinic/business owner.

Cost

A large percentage of our revenue goes directly towards the increase in interest rates, inflation and most importantly wages

Time

Almost 25% of us report time as our main challenge and 12% of us report time to complete admin as our #1 challenge we face each day.

HR

One of the biggest ongoing challenges, post covid, is the difficulty with recruitment, retaining staff and the burnout that occurs for both them and YOU.

3+
Years of Experience

Why Choose Us

Let us do the annoying mundane tasks so that you can focus your attention on what really needs to be done – LOOKING AFTER YOUR PATIENTS.​

We started our journey. We set our parameters. 
“It needs to be…”
Simple

Our virtual administration service is designed with user-friendly interfaces and streamlined processes to make managing your administrative tasks as easy as possible.

Effective

We're dedicated to delivering results by efficiently handling your administrative workload, allowing you to focus on what matters most to your business's success.

Accessible

We ensure accessibility by providing flexible support options, transparent communication, and a range of services tailored to meet the unique needs of your organization.

OUR BENEFITS

Looking after your clinic with first-hand understanding and care

Specialised Knowledge

A business crafted by osteopaths, for osteopaths. In-depth industry knowledge is our foundation

Responsive Call Handling

We manage your phone lines with professionalism, personalisation, and care, whilst utilising cancellation reduction strategies.

Marketing

Elevate your online presence with our expert marketing services. From dynamic social media management to captivating blog content creation.

Practice Management Set Up

Assistance with streamlining and getting the best out of your practice management software

Appointment Scheduling

We use YOUR practice management software to make new bookings, reschedule appointments, and manage cancellations.

Email Organisation

Expertly manage your inbox. We address appointment bookings, promptly answer patient enquiries, and triage emails to your practitioners as required.

Loyalty & Referral Programs

Have a loyalty or reward program? Let us do the leg work in tracking and allocating this to your patients.

Performance Insights

Gain valuable insights with our comprehensive statistics and KPI analysis. Elevate staff and clinic performance while pinpointing untapped growth opportunities.

Clinic Operations

Product and consumable ordering to keep your clinic running. Assistance with inventory and stocktake systems.

3rd Party Reporting

Tracking systems to help you stay on top of required 3rd party reports and audits, including CDM care plans.

Account Management

Invoicing and following up outstanding patient accounts, including 3rd party payments.

Coming Soon!

Payroll
Bookkeeping & Accounting
Clinic Maintenance Research

Our Services

Getting Started is Easy

Register Your Interest

Use our sign up tool to submit your job description/requirements quickly and easily

Chat With Us

We will organise a time to speak with you and make sure we understand your clinic needs and answer any questions

Finalize Your Clinic Details Form

Fill out a comprehensive form to provide us with your clinic details which we will use to personalise our service to your patients

Sit Back & Relax

Forward your phones to us & then return to what you do best; helping patients!

Complimentary

Have instant access to your admin team

Experience seamless communication with your admin team and effortlessly request, track, and manage tasks through our purpose-built app

  • Request Task

  • Monitor Task Status

  • Receive Notification

  • Message your Virtual Admin

  • Assign To Do task to yourself​

Success Stories

4.7/5