Feeling Overwhelmed?

Virtual Administration

Built by Allied Health Professionals
FOR Allied Health Professionals

Admin support that keeps your clinic running smoothly — at a fraction of the cost

Why Choose Us?

We’re here to help your clinic thrive!

Built for Allied Health

We understand allied health clinics inside-out. From appointment types to third-party reporting, our systems are designed for your world.

Team Coverage, Not Just One VA

No sick days, no holidays, no downtime. With a whole team behind you, your admin is always covered.

Proven Systems to Help Grow Your Clinic

Scripts and processes tested to boost re-bookings, reduce cancellations, and improve patient retention.

Australian-Based

Local support with local knowledge. We understand your patients, your context, and your business environment.

AI & Human based Options

Explore our options for AI phone answering services, human based admin support or a bit of both! Get the best of both worlds with 24/7 coverage plus a personal touch.

Trusted by Clinics Across Australia & New Zealand

  • “Working with HHQ now for over 10 months and I have been very impressed and satisfied. The communication and processes they provide are exceptional. As a small clinic owner, this is critical. Their honest and transparent approach to tasks and logistics for me is critical in operating my clinic. I would highly recommend this service.”

    - Ryan, Physiotherapist QLD

  • “Holistik HQ have been fantastic to work with. They have taken the load off the practitioners here doing things like outbound calls, streamlining care plan systems and other tasks that our previous phone answering service didn't provide.”

    - Cameron, Osteopath VIC

  • "Holistik HQ has helped to significantly lighten our workload and stress with administrative tasks. We are now able to focus more on what matters in growing our business and helping our clients, without being bogged down by phone calls and paperwork. The team is easy to work with, communicates really well, and has a high attention to detail. Our patients regularly comment on how helpful and friendly they are to speak to as well."

    -  Jackson, Podiatrist VIC

  • “HHQ has provided an incredible service that has adapted alongside our company through its growth and changes. They are readily available, efficient, and consistently deliver top-notch service.”

    - Ben, Physiotherapist VIC

  • “Admin tasks do take much of our time as clinicians. And although it can feel tedious, it is an imperative part of a health practice business, to operate smoothly and provide their clients with the best experience possible. Holistik HQ does exactly this. Allowing you to focus on your job, free up time to grow the portion of your business you need while ensuring the admin experience and work is still as clean and smooth as possible. If you need a supportive team for admin. This is it!“

    - Justin, Osteopath VIC

  • "Using Holistik HQ over the last 6 months has been very cost-effective for our clinic. The answering of our phones and making appointments or rescheduling appointments has been an easy transition. Our patients say the people answering the phones are very friendly and kind and thought they were actually sitting at our reception desk in our physical location. If you are looking at reducing staff costs and expenses in a small business, I recommend using this service. Communication between the Virtual Admin and Practitioners is easy and accessible."

    - Cecilia, Osteopath VIC

  • "The Holistik HQ team have been wonderful at managing our phones off-site. They are efficient and polite, and most helpful to our patients and practitioners. Many patients were surprised to hear that the reception staff were not actually there in person. Holistik HQ offers great support for our practitioners as we adjust to new systems, and the process has happened with ease. Definitely worth trying!"

    - Catherine, Podiatrist VIC

  • "It has been a seamless transition into VA for my business. Holistik HQ are really easy to work with, and they have great channels of communication throughout the working week. I have received very positive comments from clients and family members about booking appointments or making any enquiries. I would highly recommend"

    - Matt, Osteopath NSW

  • "Since starting with Will, Jess, and the team, my life as a practice owner has become considerably easier. They are more than happy to take on all of the day-to-day admin tasks from mine and my practitioners' hands, and more. We have noticed a more streamlined service to patients and less administrative stress and workload on ourselves. If you're looking to grow your practice into the future and would like to create a more long-term sustainable work environment for yourself and your staff, then get them on board, you won't regret it!"

    - Robert, Osteopath WA

  • Holistik HQ saves time across my day by answering our phone calls and following up tasks, time that I can spend getting on with what I need to do while they sort the rest. I also like the platform in which they communicate, so I can follow along and track where things are up to.

    - Tara, Osteopath VIC

  • Working with Will, Jess, and the Holistik HQ team has transformed my experience as a practice owner. They’ve taken the daily admin load off my plate and my practitioners’, creating a smoother, more organised workflow. Patients are receiving a more seamless service, and our overall admin stress has dropped dramatically. If you’re looking to scale your practice and create a more sustainable setup for you and your staff, Holistik HQ is absolutely worth it.

    - Edward, Osteopath VIC

What We Handle for You

From phones to paperwork, we handle the admin so you can focus on your patients - without losing the personal touch.

Phone and Appointment Management

Professional call handling, rebooking scripts, and options for 24/7 AI-backed cover.

Email Inbox Management

Daily monitoring, triaging, and patient enquiry responses.

Third-Party Paperwork Processing

Workers compensation and road accident insurance claims, GP management plans, NDIS, DVA, aged care, and more. We’ll help you get all the paperwork organised.

Patient Accounts & Invoicing

 3rd party billing & claiming, receipting, and chasing outstanding accounts.

Clinic Operations Support

PMS set up, reporting, and loyalty program support.

Get started with Holistik HQ and experience the difference a dedicated admin team can make.